Refund policy
We offer a 14-day return policy, which means you have 14 days from the date you receive your item to request a return.
To be eligible for a return, items must be unused, unopened, and in their original packaging.
How to Start a Return
To initiate a return, contact us at:
Returns must be sent to the following address (replace if needed):
Influence Furniture
32-2-3, Rama Rao St, near Navodaya School, Kasturibaipet, Vijayawada, Andhra Pradesh 520010
If your return is approved:
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You will receive a return shipping label
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You will receive step-by-step instructions on how and where to send your package
⚠️ Items sent back without submitting a return request will not be accepted.
You can always email us for any questions:
📩 info@influencefurniture.com
Returns
We accept returns for:
✔ Non-defective products (Customer Remorse)
If you are not satisfied with your purchase or ordered the wrong product.
✔ Defective or damaged products
If the product arrives damaged, defective, or incorrect, we will take full responsibility.
Return Guidelines
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Products must be returned within 14 days from the delivery date.
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Items must be unused, unassembled, and in original packaging.
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A valid proof of purchase is required for all returns.
Return Method
Return via Mail
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Customers are responsible for arranging the return shipment.
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Return shipping label is the customer’s responsibility, except for defective items.
Restocking Fee
We do NOT charge any restocking fees.
Restocking Fee = INR 0.00
Refund Processing Time
Once your return is received and inspected:
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We will notify you of approval or rejection.
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If approved, the refund will be processed within 10 business days.
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Refund reflection time depends on your bank or card provider.
If 15 business days have passed after approval and you haven’t received a refund, please email us at:
📩 info@influencefurniture.com
Damages, Defects, & Wrong Items
Please inspect your order upon arrival and contact us immediately if:
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The item is damaged
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The item is defective
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The wrong item was delivered
For defective/damaged items:
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Return shipping is completely free
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Shipping Fee = INR 0.00
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Restocking Fee = INR 0.00
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We will resolve the issue promptly.
Customer Remorse Returns
If the return is due to customer reasons:
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Ordering the wrong item
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No longer needing the item
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Accidental purchase
In such cases:
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Customer pays the actual return shipping cost
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Restocking Fee = INR 0.00
Exchanges
We replace items only if they are defective or damaged.
If you need an exchange for the same item:
Email us at:
📩 info@influencefurniture.com
The fastest method:
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Return the defective item
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Once approved, place a new order for the replacement
Contact Info
Email - info@influencefurniture.com
Phone - 096032 41111
Address - 32-2-3, Rama Rao St, near Navodaya School, Kasturibaipet, Vijayawada, Andhra Pradesh 520010
Business Hours - Monday – Saturday, 10:00 AM – 9:00 PM IST